Request & Response This software is designed to allow companies to track user requests.
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Auscomp IT Commander This program is a tracking and communication system designed to expedite and enhance the control and handling of any IT related issues.
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SupportDesk This help desk program allows you to log calls, track call escalation and problem resolution, manage contacts, track inventory, search the integrated knowledge base, and manage your service-level agr
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EasyCustomer This customer database enables you to store, edit and search for information about your customers, keep records of your contacts with them, schedule your contacts and send individuated Email messages
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Action Service Solo This program is a complaint handling, recording, response and analysis package.
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Eglum Opt-In Manager This software allows you to create and manage lists of subscribers who want to receive various information from you, be it commercial or educational, as well as to conduct mass mailing campaigns to the
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Customer Support Tool This program provides multiple people simultaneous access to customer support e-mails.
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Terrasoft CRM This software contains CRM functions for sales, marketing and service.
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Mekashron Business - CRM Mekashron's strong program consolidates important office functions into one, easy to use application.With the simplicity and power to comfortably manage millions of contacts with a single program
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Sky Blue Support This Help Desk Software (SBS) is is a flexable and strong CRM solution that puts you in control of your customer support needs.
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SimpleHelp Allows companies to support their customers by connecting to their machines and taking control of the customers desktop.
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ManageEngine SupportCenter Plus Web-based Customer Service & Support Software offering Trouble Ticketing, Account & Contact Management, SLA Management & Knowledge base in one low-cost, easytouse package for superior Cust
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SurveyGold Use this tool when you need to build and administer a survey and analyze the results.
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Proactive Customer Support This software provides customer support with both Windows and Web applications.
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QUAD Help Desk Multi-user ready at no additional cost, this software provides basic functionality that does not require consultants to help you install and learn the program.
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Abacus HelpDesk This software provides a variety of services to assist you with running a help desk.
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Customer Backup When it comes to small and medium sized businesses.
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ServiceTraq This solution allows you to offer a full suite of customer service options, including live chat with co-browsing and macros, case management with automated routing and private message threading, a sea
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Ontiva Fusion A fully integrated communication solution that facilitates real-time sales, customer support and marketing strategy through the Internet.
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ABSequest This program is a software for sharing and controlling information on service requests and complaints.
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